We have a satisfaction guarantee policy on all our products, so if they do not meet your expectations, we are happy to refund or remake any products.  Spelling errors on the part of the customer are not covered by this guarantee.  We offer free returns on products that are defective for 30 days.  We will email a free return label that you can print and use to return your item hassle free.  

1. Country; U.S.A 
2. Window days;  30 Days.  Refunds are processed within 7 days. 
3. Item condition; new or used if item is defective or buyers remorse
4. Method: mail or drop off at store 
5. Shipping fee:  free